Privacy Policy

Last Updated: April 22, 2026

Luvrane operates an online platform allowing users to discover, view, and purchase products offered by local partner stores via our website and applications.

1. Personal Information We Collect

We may collect the following personal information:

Account Information

  • Full Name
  • Phone Number
  • Email Address
  • Password
  • Delivery Address
  • City and District

Order Information

  • Ordered Products
  • Order Amount
  • Concerned Store
  • Order History
  • Order Status

2. How We Collect Information

  • When you create an account
  • When you place an order
  • When you contact a store
  • When you use the platform
  • Via cookies and similar technologies
  • Via payment services
  • Via partner stores

3. Use of Information

  • Create and manage your account
  • Enable orders between customers and stores
  • Manage payments and subscriptions
  • Enable communication between stores and customers
  • Improve the platform
  • Send notifications
  • Ensure platform security
  • Prevent fraud
  • Respond to customer support
  • Comply with legal obligations

4. Sharing of Information

We may share certain information with: partner stores, payment services, hosting services (AWS), email services, analysis services, and authorities. We do not sell your personal data.

5. Data Security

We implement security measures: secure connection, account protection, limited access, and secure backups. However, no method is completely secure.

9. Cookies

We use cookies to improve experience, save your preferences, analyze usage, and ensure security.

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